Standard II: Student Learning Programs and Services
- Library and Learning Support Services
Library and other learning support services for students are sufficient to
support the institution’s instructional programs and intellectual, aesthetic,
and cultural activities in whatever format and wherever they are offered.
Such services include library services and collections, tutoring, learning
centers, computer laboratories, and learning technology development and training.
The institution provides access and training to students so that library and
other learning support services may be used effectively and efficiently. The
institution systematically assesses these services using student learning
outcomes, faculty input, and other appropriate measures in order to improve
the effectiveness of the services.
- The institution supports the quality of its instructional programs by providing
library and other learning support services that are sufficient in quantity,
currency, depth, and variety to facilitate educational offerings, regardless
of location or means of delivery.1
- Relying on appropriate expertise of faculty, including librarians
and other learning support services professionals, the institution selects
and maintains educational equipment and materials to support student learning
and enhance the achievement of the mission of the institution.
- The institution provides ongoing instruction for users of library
and other learning support services so that students are able to develop
skills in information competency.
- The institution provides students and personnel responsible for
student learning programs and services adequate access to the library and
other learning support services, regardless of their location or means of
- The institution provides effective maintenance and security for
its library and other learning support services.
- When the institution relies on or collaborates with other institutions
or other sources for library and other learning support services for its
instructional programs, it documents that formal agreements exist and that
such resources and services are adequate for the institution’s intended
purposes, are easily accessible, and utilized. The performance of these
services is evaluated on a regular basis. The institution takes responsibility
for and assures the reliability of all services provided either directly
or through contractual arrangement.
- The institution evaluates library and other learning support services
to assure their adequacy in meeting identified student needs. Evaluation
of these services provides evidence that they contribute to the achievement
of student learning outcomes. The institution uses the results of these
evaluations as the basis for improvement.
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