Disability Support Services/Deaf Services

Disability Support Services/Deaf Services


Deaf Services' Guidelines for Students:
Classroom Interpreting, Captioning and Assistive Listening Devices

◊ Classroom Interpreting Guidelines ◊
◊ Classroom Captioning Guidelines ◊ ◊ Assistive Listening Device Guidelines ◊

Classroom Interpreting Service Guidelines

Assignment of Interpreters
  • Sign Language Interpreters are assigned to classes by the Deaf Services Supervisor.
  • Neither the instructor nor the student has the authority to dismiss an interpreter.
  • The Deaf Services Supervisor will release an interpreter from an assignment when necessary.
Classroom Interpreter GuidelinesSign Language
  • Interpreters will
    • sign everything the instructor says during class, including questions and comments from students.
    • voice everything the Deaf or hard of hearing student signs. 
    • keep all communication strictly confidential.
  • Interpreters cannot
    • assist students with assignments.
    • take notes during class.
  • During a test, lab or captioned video, the interpreter will remain in the classroom.
  • Deaf and hard of hearing may be eligible for test accommodations such as extended time based on their educational limitations.  This accommodation must be arragned through the DSS counselor.
Classroom Interpreting Guidelines for Students
  • Student questions should always be directed to the instructor and not the interpreter.
  • Because an interpreter is required to sign everything that is spoken and voice everything that is signed during class, students should not engage interpreters in personal conversations.
  • If a class requires an instructor-student conference during the quarter, students should select an appointment within the regularly scheduled class time, if possible. If the appointment is outside the regularly scheduled class time, student will need a file a Interpreter/Captioner Request Form.
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Classroom Captioning Service Guidelines

For students not using sign-language, real-time educational captioning service is offered.
Assignment of CaptionersClosed Captioning
  • Real-time captioners are assigned to classes by the Deaf Services Supervisor.
  • Neither the instructor nor the student has the authority to dismiss a captioner.
  • The Deaf Services Supervisor will release an captioner from an assignment when necessary.
  • Exceptions to the standard captioning guidelines may be made in the case of an approved accommodation based on disability related limitations.  A Disability Support Services Counselor must approve such adjustments,
Classroom Captioner Guidelines
  • The captioner will transcribe instructor lectures and student comments using specialized computer equipment.
  • The captioner will begin writing when the student arrives.
  • If a student leaves the classroom for any reason, the captioner will resume writing when the student returns.
  • The captioner is responsible to transcribe only auditory/verbal information.
  • During a test, lab or captioned video, the captioner will remain in the classroom.
Classroom Captioning Guidelines for Students
  • The student is responsible to either take personal notes or request a note taker to have a record of any written information.
  • If a class requires an instructor-student conference during the quarter, students should select an appointment within the regularly scheduled class time, if possible. If the appointment is outside the regularly scheduled class time, student will need a file a Interpreter/Captioner Request Form.
Transcript Guidelines
  • Students will receive an electronic copy of the transcripts for referencing.
  • Only students registered with DSS are entitled to the transcripts.
  • Students cannot sell, distribute or reproduce transcripts for any purpose.
  • Transcripts will be provided only for class sessions attended by the student.
  • Transcripts will be e-mailed to the student within a 2-day (48-hour) turnaround time.
  • The college's standardized format is to display captioned text in an easy-to-read layout. Student requests for non-standardized formatting will be approved on a case by case basis. To request this, students should make an appointment with the DSS counselor.
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Assistive Listening Device GuidelinesAssistive Listening

  • Assistive Listening Devices (ALDs or F. M. systems) are available for loan at the Disability Support Services (DSS) office.
  • Assistive Listening Devices are for campus use only.   They may not be taken off-campus without prior consent by the Deaf Services Supervisor.
  • Students must complete an "Equipment Loan" form in the DSS Office and comply with the stated guidelines there and in DISH.
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Deaf Services
Building: SCS 125
Contact: Donna Bradshaw
Phone: 408.864.8755 (V/VP)
Email: deafservices@deanza.edu
Disability Support Services Building: SCS 141
Contact: Patricia Whelan
Phone: 408.864.8753
TTY: 408.864.8748

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Last Updated: 1/27/12