Disability Support Services

Disability Support Services

General Accommodations

Adapted Parking Mobility Assistance/Courtesy Shuttle
Adaptive Equipment Placement Test Accommodation
Campus Accessibility Reduced Load
Campus/Community Referral Registration Priority Assistance
Computer Access Lab Service Animals
Disability Management Counseling/Advising Special Scholarships
Financial Aid Liaison Transition Planning
Furniture Accommodations  
More details about these and other accommodations and services is contained in the Disability Information Student Handbook (DISH).  Please refer there for other important information about each service's specific policies and procedures.

Adapted Parking

Parking with a California DMV Disabled Person (DP) Permit or Plate

All designated disability parking spaces on campus require that a California Department of Motor Vehicles (DMV) Disabled Person (DP) parking placard or DP license platebe displayed.

    • Students who have a DMV placard, rather than a license plate, should ensure that the placard hangs on the rear view mirror and is visible through the windshield at all times.
    • Vehicles without a DP plate or placard visible to Security officers will be ticketed.
    • Campus police are not permitted to reverse tickets.
    • Disabled Person placards and plates exempts a student from purchasing a De Anza College Student Parking Permit.

All parking lots at De Anza have designated blue "handicapped" parking spaces.

    • Students displaying DMV DP plates or placards may also park in spaces marked for "Staff" or "30 minute" limit.
    • Extra-wide parking spaces should be reserved for use by students using wheelchairs and Outreach vans, if possible.

See the detailed campus map for the location of spaces for drivers with DMV DP placards or plates.

De Anza Disability Temporary Parking Permit

Students whose disability impacts their mobility, but who may not have a DMV DP parking placard or license plate can apply for a special temporary college disability permit issued by DSS for one quarter.

  • Students MUST also purchase and display the college's regular Student Parking Permit.
  • The Disability parking permit is valid only if displayed alongside the regular De Anza Student Parking Permit.

With the De Anza Disability Permit & Student Parking Permit, students may then park

  • in staff lots or staff spaces with the exception of STAFF LOT 1A.
  • in any general student lot or garage space.

With the De Anza Disability Permit & Student Parking Permit, students

    • CANNOT park in any of the parking spaces in Staff Lot 1A.
    • CANNOT park in the specially-designated DMV "disabled person" parking spaces.
    • If a student parks in one of these spaces without the specific DMV DP plate or placard, they risk receiving an expensive parking ticket.
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Adaptive Equipment

A variety of adaptive equipment is available to borrow for time limited periods, including:

  • cassette and digital tape recorders
  • portable closed circuit print enlargers
  • assistive listening devices
  • manual wheelchair
  • Daisy players
  • Talking calculators

The Computer Access Lab has a comprehensive list of computer technology hardware and software in its lab and mainstream campus computer labs.

An Assistive Technology Resource Room in the Library provides computer access by voice input and screen reading programs, Braille printing, and optical scanning to E-text. Also available for student use are closed circuit television enlargers, Braille writers, and other assistive resources.

For eligible students, alternatives to traditional classroom chairs and desks may be placed in classrooms for the quarter. Refer to the Furniture Accommodations section below.

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Campus AccessibilityAccessible entrance

De Anza College is an accessible campus of mostly one story buildings built on level terrain, with elevator access to all two and three story buildings. The college campus map indicates general access features on campus, including

  • designated parking areas for person with DMV DP placards or plates
  • TTY locations
  • elevators
  • Paratransit drop off locations

Detailed area maps provide information on the following access features.Telephone Typewiter

  • ramps,
  • lifts,
  • automatic doors,
  • unisex restrooms,
  • accessible computers,
  • pathway grades

Disability Support Services works with College Services to remediate barrier issues. Students who encounter a campus accessibility barrier may file a Barrier Report Form with DSS.

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Campus/Community Referral

Staff members in each of the programs in the Disability Support Programs and Services Division are knowledgeable about the campus and local community, including educational, vocational, rehabilitation, consumer, medical, and social service agencies. They can inform students about resources, make referrals and liaison with these resources to ensure that students have access to a comprehensive array of appropriate services.

DSS also office coordinates with the California Department of Rehabilitation to assist students to achieve their vocational plans and also processes fee authorizations.

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Computer Access Lab

The Computer Access Lab is a training and open lab setting for students with disabilities to evaluate, learn to use and utilize assistive technology in order to complete De Anza College course requirements. It is located in stations H & I in the northeast area of the the AdvancedComputer Access Lab Technology Center Computer Lab in Room 203.

Assistive technology instructors are available to help students learning and using the technology.  A schedule of the instructors' Lab Hours is posted quarterly.

The CAL computer stations remain available for independent student use during any open hours maintained by the ATC 203 Computer Lab, including evenings. Students need to be aware that assistive technology instructors may not be available for help during some periods.

Students should be enrolled in either EDC or DSS to use the computer lab stations. See the CAL lab instructor for more information on the appropriate assistive technology classes provide that provide access privileges for these computer stations.

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Disability Management Counseling/Advising

Counseling in DSS aims to empower students to develop and use effective disability management and problem solving skills to achieve educational and vocational goals.

Students enrolled through the EDC receive disability management counseling and learning strategy coaching from their EDC advisor and may receive additional counseling services from a specially-designated liaison counselor assigned from the Counseling/Matriculation Division

Students may use the college counseling and advising services through Counseling Center to supplement disability management counseling in DSS if they choose. DSS counselors or EDC advisors may refer students, when appropriate, to other campus programs when specialized counseling and advising services are called for, such as for specific information available through Transfer Center, Career Services, etc.

Keys to the effective use of disability management counseling.

Students meet with a DSS counselor when they first enter the program to

  • set appropriate educational goals
  • plan an academic program that takes into account student goals and disability-related needs
  • determine necessary accommodations and services
  • orient to the college and services
  • complete a Student Educational Contract

Students then meet with the DSS counselor at regular intervals

  • for priority registration
  • to request specific accommodations
  • to review and update their Student Educational Contract
  • for on-going monitoring of academic progress

Students can schedule appointments with DSS counselors as needed for additional assistance. The counselors understand how having a disability may affect a student's success in college or on the job. With the student, they can

  • discuss progress,
  • help make adjustments in plans and accommodations,
  • problem solve issues that arise and impact the educational program,
  • address the impact of life adjustment issues anddisability status on their educational program.

While DSS does not provide personal therapy, counselors can refer students to such resources for assistance.

Counselors are available by appointment through the DSS Office and they also keep a regular schedule of Drop-In hours for short consultations.

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Financial Aid Liaison

DSS counselors can refer students to Financial Aid Office for assistance, if needed, with completing financial aid paperwork,  including the Free Application for Federal Student Aid (FAFSA).  They can also serve serve as a liaison to facilitate understanding by the student
of financial aid processes.

Fee Waiver Program

The Board of Governor's Waiver (BOG-W) program assists eligible low income students. The programFinancial Aid:

  • waives course enrollment fees
  • has no minimum or maximum number of enrolled classes or units required
  • does not waive or reduce basic fees or any course materials fees

DSS counselors can assist the student:

  • with eligibility information
  • to complete the application
  • with submitting required supporting documentation

The BOG-W application must be renewed each Spring quarter for the next academic year and remains in place for each quarter of that year.

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Furniture Accommodations

DSS works with College Services to arrange for adaptive furniture to be placed in classrooms. The following are available to accommodate the need for classroom seating or desk alternatives:

  • adjustable height electric tables,
  • padded or adjustable chairs
  • small height adjustable tables
  • podiums

Individually prescribed seating arrangements are not within the college's scope of responsibility.

If a student's disability calls for a specific classroom seating location, the student can request that a quarter length "Reservation" label be placed on a specific seat.

Furniture accommodation use must be authorized by a DSS counselor and is based on disability-limitations.

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Mobility Assistance/Courtesy Shuttle

A wheelchair accessible courtesy shuttle service is available to transport students on campus. DSS Shuttle Transport to classrooms on a regularly scheduled basis or for special appointments may be arranged. De Anza College provides shuttle service as a courtesy to students, as it is not required by law to provide on campus mobility assistance.

Students who want to request courtesy shuttle service should discuss this with their DSS Counselor.  If shuttle service is to be utilized, the Student Assistance Desk maintains the schedule. Service is available Monday through Friday from 7:30 a.m. to 4:30 p.m.

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Placement Test Accommodation

Placement (assessment) testing (or other approved proof of pre-requisite preparation) is required before enrolling in certain

  • basic courses in
    • Math,
    • English,
    • Reading
    • ESL
  • advanced math and some science courses

In general, all students entering De Anza without prior college level course work in math or English, should complete these assessments.

Accommodations for placement testing are evaluated and coordinated by the DSS and EDC offices. However, many students will be able take the tests without special arrangements since many tests are not timed, are given on a computer and can be taken on a drop-in basis.

For additional information on placement testing, refer to the Assessment and Placement web-site and Placement Testing for Students with Disabilities on this site. For information on arranging accommodations, contact the DSS or EDC offices to schedule an appointment with a counselor or an advisor.

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De Anza College defines a "full-time" load as enrollment in at least 12 units a quarter. Less than this is considered part-time. While there is no minimum number of classes or units a student must take at De Anza, some Financial Aid programs, scholarships, special services such as EOPS, CARE, and CALWORKS, medical insurance programs or other outside agencies may set a minimum for their eligibility purposes.

  • DSS and EDC work together with students and other campus programs from whom they receive services.  DSS or EDC can provide verification of DSS/EDC eligibility so that enrollment in other campus programs is coordinated.
  • Some federal financial aid programs have minimum unit limits that are not modifiable. There may, however, be a pro-rated award made for students with less than a full-time loads.

Students whose disabilities prevent them from enrolling in the minimum number of units required for their eligibility in a specific program should consult with their DSS counselor or EDC advisor. Their professional opinion about equivalency in work load for a student whose disability warrants it may be forwarded on the student's request, but De Anza College cannot assume responsibility for the mandate on full load equivalency status made by the receiving agency or program.

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Eligible students receive assistance in registering for classes. They may register early in order to accommodate disability-related needs, such as special scheduling or class location requirements, arranging for classroom support services or procuring alternative media materials.

Continuing students are advised by email about the time-lines for making registration appointments with DSS counselors or EDC advisors. Registration dates and procedures are also posted in the EDC and DSS Announcements & News sections of the EDC and DSS websites and in the program offices.

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Service animals are permitted on campus, as defined in the Americans with Disabilities (ADA) Amendments Act of 2008.  Specifically, the revised rule defines service animal as "any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual or other mental disability."  Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition."  (Trained miniature horses may be permissible under certain circumstances.)

In addition, "the work or tasks performed by a service animal must be directly related to the handler's disability."  For instance, a pet may be capable of recognizing when its owner is in distress, but a service animal is trained to do a specific task in response to mitigate the effect of the disability or or ameliorate the inability to perform a life activity.

Applicable criteria for service animals on campus include:

  • California state law requires that all dogs over the age of 4 months be licensed.
  • Service dogs must have current applicable vaccinations and be licensed. 
  • The service dog must be housebroken. 
  • The partner/handler is to maintain control at all times and is solely responsible for the care and supervision of the dog.

Service dogs may be asked to leave campus if they do not meet these criteria or is their behavior is unruly or poses a danger and the partner/handler does not curtail it.  In cases of disagreement over decisions regarding service dogs, an individual may elect to appeal or grieve the decision as outlined in DISH, Section 2, Concern and Complaints.

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The College awards a number of competitive scholarships, often totaling more than $50,000 annually, specifically to students with disabilities. Many of these have been funded through the generosity of the community and from bequests by donors with a special interest in supporting the success of persons with disabilities. Gerard Hagen Technology Scholarship

Among these have been the:

  • Seth Stauffer Scholarship
  • Disabled Students Unlimited Academic & Service Scholarships
  • Barbara Mandriques Memorial and the Barbara Mandriques Memorial Scholarship for the Visually Impaired
  • Keith Goodin Memorial Scholarship
  • Dale Schoettler Memorial Scholarships
  • Gerald Hagan Memorial Technology

Announcements of these are posted on Financial Aid's scholarship website pages and in their office and are also publicized by DSS and EDC. Students are encouraged to apply. Counselors and advisors are available to assist students with the process.

The chances of receiving a scholarship are increased if students also apply for other applicable scholarships offered by the College. The deadline to apply for most of the more than 100 scholarships offered annually is mid-February. The DSS office hosts Application Workshops each year during early Winter quarter to help students with the scholarship process.

In addition to annually-awarded competitive scholarships, Book Scholarships are available quarterly to eligible students in DSS.

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Each program works to help students enter De Anza and adjust to the college setting so as to progress and complete their program When they are ready to proceed to the next phase of their lives, which may include additional training, higher education, or employment. each program provides advisement, as appropriate.

DSS also works closely with staff in the California Department of Rehabilitation, high schools, other colleges and universities, and other appropriate community programs to assist students in the transition process.

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Didn't Find What You Were Looking For?

Refer to the Table of Contents in the Disability Information Student Handbook (DISH) for more topics, including

  • additional accommodation issues and services
  • specific policies and procedures
  • strategies for success in college
  • legal Issues
  • confidentiality policies
  • Suspension of Services Policy

Or contact the individual program of interest.

back to About EDC


Disability Support Services Building: SCS-41
Contact: Patricia Whelan
Phone: 408.864.8753


Last Updated: 9/23/15