We're here to help!
Here is a list of topics, in alphabetical order, and the names of Financial Aid staffers who can help with each one. Further down on this page, you will find a list of staff names, in alphabetical order, along with their phone numbers, email addresses and more detailed descriptions of their responsibilities.
Please be sure to provide the following information when you send an email or leave a voicemail for one of our staff:
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Student ID
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First and Last Name
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Phone Number
You can also send a message to our office by using our secure contact form, and it will be routed to the right person.
For questions about
Appeals for Extended Probation
Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu
BankMobile Issues
Contact your Financial Aid Processor Directly
BOG Fee Waivers
Contact Sandra Magallon at magalloncervantessandra@deanza.edu or Nina Van at 408.864.5431 or vannina@deanza.edu
Book Vouchers
Contact Nina Van at 408.864.5431 or vannina@deanza.edu, Sandra Magallon at magalloncervantessandra@deanza.edu or Lisa Mandy at 408.864.8403 or mandylisa@deanza.edu
Cal Grants
If your last name starts with
A-M: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu
N-Z: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu
California College Promise
Contact Sandra Magallon at magalloncervantessandra@deanza.edu or Nina Van at 408.864.5431 or vannina@deanza.edu
California Dream Act
Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu
Chafee Grants
Contact Jacqueline DiBernardo at 408.864.8226 or dibernardojacqueline@deanza.edu
Dependency Status Review
Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu
Foster Youth
Contact Jacqueline DiBernardo at 408.864.8226 or dibernardojacqueline@deanza.edu
Loans (Direct Student Loan)
If your last name starts with
A-D, S & T: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu
E-I, Q & R: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu
J-P: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu
U-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu
Pell Grants
If your last name starts with
A-D, S & T: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu
E - I, Q & R: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu
J-P: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu
U-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu
Requests for Extension
Contact Lisa Mandy at 408.864.8403 or mandylisa@deanza.edu or Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu
Satisfactory Academic Progress
Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu
SEOG (Supplemental Educational Opportunity Grants)
If your last name starts with
A-D,S & T: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu
E-I, Q & R: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu
J-P: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu
U-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu
Work-Study or Student Jobs
Contact Jacqueline DiBernardo at 408.864.8226 orramosjacqueline@deanza.edu
Staff list (alphabetical):
Jacqueline DiBernardo – Student Employment Specialist
408.864.8226 or ramosjacqueline@deanza.edu
- Student employment
- Federal work-study
- Foster youth questions
- Chafee Grants
- Scholarships
Laura Hiler – Financial Aid Assistant
408.864.8368 or hilerlaura@deanza.edu
- Federal programs (Pell Grant, SEOG and Direct Student Loans)
- Disbursements
- Unusual enrollment history (UEH).
- Cal Grants and Student Success Grants
- Bank Mobile
Karen Hunter - Financial Aid Assistant
408.864.8229 or hunterkaren@deanza.edu
- Federal programs (Pell Grant, SEOG and Direct Student Loans)
- Disbursements
- Unusual enrollment history (UEH)
- Cal Grants and Student Success Grants
- Bank Mobile
- Pell reporting and reconciliation
Justine Huntze – Office Assistant
408.864.8718 or huntzejustine@deanza.edu
- General questions, receiving documents by mail or email
Sandra Magallon – Outreach Assistant
408.864.8493 or magalloncervantessandra@deanza.edu
- Federal programs (Pell Grant, SEOG and Direct Student Loans)
- California College Promise (BOG Fee Waivers)
- Cal Grants and Student Success Grants
- Disbursements
- Bank Mobile
- Book vouchers (backup to Nina Van)
- Financial aid presentations and financial literacy workshops
Lisa Mandy – Director of Financial Aid
408.864.8403 or mandylisa@deanza.edu
- Requests for Extension
- Direct Loan Reconciliation
- Cal Grant Reconciliation
- California Community College Completion Grants
- Americorp
- Alternative (private) Loan Processing
- Book Loan Vouchers (backup to Nina Van)
Thao Nguyen – Financial Aid Coordinator
408.864.5562 or nguyenthao@deanza.edu
- Financial Aid Consortiums
- Return to Title IV (R2T4)
- Dataload
- Disbursement
- Pell Overpayment
Claudia Ruelas - Financial Aid Assistant
408.864.8377 or ruelasclaudia@deanza.edu
- Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with X-Z
- Disbursements
- Unusual enrollment history (UEH)
- Cal Grants and Student Success Grants
- Bank Mobile
- California Dream Act Applications
Gary Valentine – Assistant Director of Financial Aid
408.864. 8227 or valentinegary@deanza.edu
- Ability to Benefit
- Appeal for Extended Probation
- Satisfactory Academic Progress (SAP) Process
- Dependency Status Reviews
- College Application Fee Waiver
- BankMobile Refund Issues
Nina Van – Outreach Coordinator
408.864.5431 or vannina@deanza.edu
- California College Promise (BOG Fee Waiver) applications or revision requests
- Book vouchers
- Financial aid presentations and financial literacy presentations
