Section Two: Using Disability Services and Accommodations
Accommodation DisputesAcademic accommodation requests may be authorized only when the student has completed the college’s disability documentation and intake process, has formally requested an accommodation, and the accommodation is determined not to alter course content or present an undue burden.
The Special Education Division, which administers De Anza's DSP& S programs, uses state and federal regulations to determine that
The college is charged adopting procedures to handle accommodation disputes. A student may initiate the Steps outlined below, considered to be an informal process, to mediate a resolution in the event of a
The student may elect instead to pursue recourse at any point by filing a college Grievance complaint, or a Harassment and Discrimination Complaint with the Foothill De Anza Community College District, as appropriate. For more information and contacts, see the DISH section “Student Complaints and Resolution Process.” Students may also file a complaint with the Office for Civil Rights/San Francisco, U.S Department of Education, in accordance with procedures available on the website at www.ed.gov/ocr.
Steps to Address an Academic Accommodation or DSP&S Services’ Complaint
1. If a student is dissatisfied with an accommodation decision or a service of a Disabled Students Program and Services (DSP&S) program at De Anza:
2. If an instructor disagrees with the professional recommendation of a professional DSP&S (Special Education program) staff member or if an instructor denies an accommodation to a student, either the student or instructor may
2.1.4 Once a resolution is agreed upon, all parties will be informed and the resolution will be implemented.
Accommodation Provision During Resolution Period
3. The accommodation originally authorized by DSP&S (Special Education) will be permitted for at least a three (3) week period while the matter is being considered, per Section 2.
4. Parties who wish to appeal a decision made by the 504/ADA officer at the conclusion of the resolution process can proceed with, as appropriate:
Students may also file a complaint with the Office for Civil Rights/San Francisco, U.S Department of Education, in accordance with procedures available via the website at www.ed.gov/ocr.
For more information and contacts, see the DISH Section Two, Concerns and Complaints, Student Complaints and Resolution Process.