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Section Five: Campus and Community Life
Working With The Department Of Rehabilitation
The California State Department of Rehabilitation is a state agency. It provides services to assist persons with disabilities to obtain employment. When you become a client, you have a plan that specifies an approved goal, the services you can expect to receive and your responsibilities. It is important to maintain good communications with your counselor and be clear about what you need to do and the plan’s timelines. Procedures may take a long time, and you may not always receive everything you seek.
In general, you can expect a smoother experience by following these suggestions:
- Know what your goal is and be sure it is attainable for you and will provide a realistic opportunity for entry-level employment. If you don’t know your goal, tell your counselor so that vocational testing can be arranged.
- Be reasonable in terms of what you want. Funding is usually limited and must be tied to your training and employment goals.
- Be patient. Often your counselor does not have control over how fast things happen. It’s fine to be persistent and check with your counselor regularly; however don’t take out your frustrations on your counselor.
- You will be expected to participate in the least costly training program to meet your vocational objective.
- Only programs that lead specifically to employment are sponsored. Make sure you know about the job market in your chose field.
- Everyone is treated individually. Don’t expect to receive something just because someone else did.
- Be sure to observe the requirements of your plan, including keeping your counselor updated on your progress.
- Your counselor is often your best advocate and may need your help to justify the services. Provide as much information as you can to help him/her build your case.
- If you have a serious disagreement with DR, make a good faith effort to resolve it, including speaking to the supervisor. If you are unable to do so, you may then contact the Client Assistance Program (CAP) which helps clients clarify rights and responsibilities and investigates complaints, when necessary.
Your counselor or advisor can provide you with the contact information.