Improving Processes

Wed, May 4; 11:30 AM - 1:30 PM; Admin Conf Rm 109
If you are on a quest to deliver the best product you can, as efficiently as possible, then this presentation, by Optuum Health presenter, Wally Anderson, was designed with you in mind. This program addresses the foundation of process improvement, approaches, tools and practice opportunities.

Find What Works; Build From There

Tue, May 24; 11:30 AM - 1:30 PM; Admin Conference Rm 109
This UBH/Optuum Health workshop helps participants to recognize respectful communication, boost problem-solving skills, and identify those interactions that help cultivate a positive and successful working environment. This program is designed to help employees feel empowered to deal with issues they may have little – or no – control over, and enhance coworker relationships.